FAQs
How long does shipping take?
Shipping times vary based on location and shipping method. Standard shipping within the U.S. typically takes [X] business days.
What payment methods do you accept?
We accept major credit and debit cards, as well as online payment options such as [list payment providers].Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within [X] hours of purchase. Please contact us immediately if you need changes.What is your return policy?
We accept returns within [X] days of receipt, provided the item is unused and in its original packaging. Some items, such as final sale or custom products, are non-returnable.How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary by location. Any applicable customs fees are the customer’s responsibility.What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us within [X] days of delivery with photos of the issue. We will work with you to resolve the problem.How do I contact customer support?
You can reach us via email at: 21lgcontact@gmail.com or reach us on discord, there you will see our support and tickets. Our support team is available 24/7!Can I change my billing adress?
No, once the payment has been accepted we cannot change the billing address, we recommend double checking before finalizing your purchase, in case of a mistake, please contact support as soon as possible at: 21lgcontact@gmail.com